GIVING FAQ

Q: Are my financial gifts tax-deductible?
Yes. All gifts to FCF are tax-deductible. To assist you in tax preparation, you will be sent a statement each January detailing a) each contribution type and amount, and b) your total contribution for the past calendar year.

Q: Is it safe to give online?
Yes. We use Secure Socket Layer (SSL) technology to securely transfer your information across the internet to our bank. This technology encrypts the information you provide so it's nearly impossible for anyone other than our bank to read it. This technology is used whenever confidential information, such as your bank account number, is transmitted.

Q: What types of accounts can I give from?
You can give online from your checking account or by using your debit/credit card.

Q: Are there any fees involved with giving online?
No. You will not pay any fees with an online gift. In addition, online gifts are a more cost efficient way for the church to process donations.

Q: Can I make a one-time contribution?
Yes. The system allows you to make a one-time contribution.

Q: How will I know that I submitted my gift correctly?
Immediately after submitting your contribution, you will receive an on-screen receipt with a confirmation number that you can print. Also you can receive an e-mailed receipt if you provide your email address.

Q: Will I still receive regular contribution statements from the church?
Yes. The church will continue to send contribution statements to your address on file for tax purposes.

 

Q: When will contributions be taken from my account?
Contributions will be taken from your specified bank account within 48 business hours of the date you requested. This time frame allows time for the contribution to process through your bank and the church’s bank. If the date of your contribution falls on a weekend or a holiday, the transaction will be initiated on the next banking day.

Q: Does it matter which internet browser I use?
The online giving program was designed to work most effectively on the Internet Explorer or Mozilla Firefox browser.

Q: Will I be able to give to special FCF campaigns (Year End Fund, Food Drive, etc.) online?
During times when these campaigns are occurring, you will be able to give an online one-time contribution to support the given initiative or campaign.

 

Q: I have additional questions about online giving that have not been addressed. Who can I talk to?
For any questions, concerns or comments about the online giving system, please contact one of our friendly office members.